Retrieving My Invoice

Retrieve your invoice here. Use the format: E123456789 for a rental agreement or 12345678XX9 for a reservation number and your last name as written on your agreement.  

You can find your invoice 36 hours after your rental has ended using your reservation number or rental agreement number.

To make it even easier, if you are signed up for our free Preferred membership program, invoices will automatically be e-mailed to the e-mail address listed on your profile. Once retrieved, if you need any further explanation of any of the charges on your invoice – our Avis invoice explainer breaks down what the charges on your invoice all refer to.

If your invoice wasn't available please contact our team using the icon below.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


If you would like to make any changes or updates to your invoice, please contact our Customer Service Team using the below icons. Please be aware that only the named driver of the rental, or authorised individual at your company may request changes to be made to an invoice.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


You can retrieve your latest invoice online using your booking reference number, rental agreement number or Avis Preferred Customer Number. Retrieve your invoice online. If you already tried to retrieve your invoice online but aren't having much luck, your invoice may not yet be available call our customer services team for help using the below buttons.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

 


If you would like to make any changes or updates to your invoice, please contact our customer service team. Please be aware that only the named driver of the rental, or authorised individual at your company may request changes to be made to an invoice.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


Invoices can be downloaded directly from our website 36 hours after the rental has ended. Before you start, please make sure you have either your reservation or rental agreement number to hand. When you sign up for an online Avis or Avis Preferred account, you are given the option to opt out of receiving invoices by email. If you tick this box, your invoice will be sent to you by post a few working days after your journey.

We offer Rapid Return in over 125 Avis locations across Europe and will hand you a receipt with all the rental charges including mileage and fuel as soon as you return your hire vehicle. Once received, if you need any further explanation of any of the charges on your invoice, our Avis invoice explainer breaks down what the charges on your invoice all refer to. If you haven't received your invoice, or need an extra copy, simply request it online
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


I am sorry to hear that you were not able to retrieve your invoice. The invoice is available 36 hours after your rental has ended.
 
If this time has passed please click on the icon below to contact one of our agents who will be able to assist you. Open Monday to Friday, 8am to 5pm.