Features

You may select your vehicle up to 2 hours prior to the start of your rental. However, you must be close to the rental location to access the vehicle selection.
Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

All photos show the correct make and model although the vehicle will be shown in white.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

 

You can still select the car you would like on your app.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

 


If a car is already assigned, the rental will start at the time on the rental agreement. If an early pick-up is selected, it will start upon completion of that process.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


It will depend on how your account is set up with Avis. The Avis app will follow the current rules set up between Avis and your business or company. If you have your own unique personal profile, then the Avis app will work as normal. However, it is not designed for a generic business profile used for multiple drivers.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


A range of child seats (depending on child age/size requirements) can be viewed and selected during the Self-Serve rental process. However, these should ideally be reserved in advance to ensure availability.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


No not by using the app. Depending on the extra, these may need to be collected at the desk to ensure certain devices are correctly allocated to the renter.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


Yes, if the station is set up for self-serve, you are an Avis Preferred customer, made this reservation while logged into your account and it’s not your first Avis Preferred rental.

 

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


Yes. You need to be an Avis Preferred member, have the latest version of the app on your phone and be logged into your profile to make or change reservations and process a Self-Service rental including exchange and/or upgrade car choice.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


Yes. You need to be an Avis Preferred member, have the latest version of the app on your phone and be logged into your profile to make or change reservations and process a Self-Service rental including exchange and/or upgrade car choice.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


A first-time renter will need to go to the rental desk so that the profile, identification and payment details can be verified by an Avis member of staff. If this is not your first rental after joining Avis Preferred, you can use Self-Serve.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

 


If the car is already allocated by the rental desk, then it will be generally held for 2 hours after the rental start time. If no car has been allocated, then the car can be selected via the app at any time.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

 


Yes, you can extend your rental through the app while your rental is still open. If you experience any issues trying to extend via the App, please contact the rental station directly.  

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey. Planning a trip? Start your journey. Already planned a trip? Check your booking.

Yes. If return date/time changed in the app, it will advise of any additional charges, or, reduced rental fees

Once the car and rental is confirmed on the app, the rental will start. If there is a long delay in reaching the location, you can contact the desk to reset the rental start time.

 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.


Yes, you can see the current condition of the car in the app.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

On the Avis app. Some locations will provide paperwork with keys or in the car (depending on some local processes and location layout/security).
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

   

Yes, you can make reservations, modifications and Self-Serve on a good mobile data connection.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

   

Return the car to the normal drop-off point (these vary by location). Receipts can be obtained or reviewed in the app afterwards.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.