Yes. Our standard hire terms and conditions still apply when you use a voucher. Any extra costs such as fuel and airport charges will be taken using your chosen payment method saved in your account. Please also be sure to review the terms and conditions listed on the voucher for other important information. 
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

It’s easy to use a money off or upgrade voucher on your next rental. Simply present the voucher at collection of your next hire car and we’ll take care of the rest. Vouchers are valid at all participating rental locations worldwide (listed on the voucher) for a period of 12 months from the date of issue and are pursuant to the terms listed on the vouchers themselves. If you are using a free upgrade coupon, please note than an advance reservation with an upgrade request is required. If you have any questions or need help having the vouchers applied, please give our reservations team a call.

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

“If you are a member of a loyalty program with one of our partners, in addition to earning rewards through our Avis Preferred loyalty program, you can accumulate miles or Frequent Traveller points when you hire from us. In order to use your earned points, please visit the website of our partner whose loyalty program you are a member of. You can find more information about our partners here.

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Any miles or points you collect will usually appear on your next statement. However, it can take a little longer. Rest assured your credits will show up on the following statement, at the latest. If for any reason your credits do not appear, you can claim missing miles here. You can also contact us using the icons below.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

If you're a member of a loyalty programme with one of our partners, you can collect Frequent Traveller miles or points when you travel with us, in addition to earning rewards through our Avis Preferred loyalty system. Each time you hire a vehicle, you collect points towards one of your loyalty programmes. The amount of points you receive is based on the loyalty programme you are with, so please be sure to check out the above partners link for more information. Remember to bring your miles card when you collect your car and see your balance grow. 
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

An online account allows you to view your reservations, search your journey history and find out more about our loyalty tiers and benefits. If you join Avis Preferred you will receive a free weekend voucher after your 3rd rental every year. Visit our Avis Preferred webpage for further information. You can also download our app for your smartphone for even more convenience on the go.
Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Booking confirmation didn't make its way to your e-mail address? No problem! Make sure to check your spam folder first because they sometimes end up there. If you still can't find your booking confirmation, or you've input the wrong e-mail address when making your booking, please contact our reservations team.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Need a new Avis Preferred card? We no longer issue plastic cards but Avis Preferred cards can be downloaded digitally and saved to the wallet on your smartphone by following these steps:
1. Visit our Avis Preferred Card page
2. Enter your Avis Preferred customer number and surname
3. Select the correct language
4. Click ‘create card’
5. You will receive an e-mail to the address registered to your account
6. Download the e-card to your wallet. Instructions are provided based on the operating system of your device.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Even if you haven’t rented with us yet you can still sign-up to become an Avis Preferred member: it’s free to do so. Once signed-up you will receive our special member-only offers and start gaining benefits like 10% off your rentals from your very first hire.

Rent five times and spend €1,000 that year to qualify for Avis Preferred Plus, with complimentary single car upgrades and free additional driver. Rent 10 times and spend €2,000 that year to qualify for our President’s Club tier and receive single upgrades, double upgrades on weekends, a free additional driver and free Roadside Assistance Plus.

Earn rentals and spend on a global level and claim your benefits for all tiers in Austria, Belgium, Czech Republic, Denmark, Finland, France (excluding Corsica), Germany, Greece, Iceland, Ireland, Italy (excluding Sardinia), Luxembourg, the Netherlands, Norway, Poland, Portugal, South Africa, Spain, Sweden, Switzerland, Turkey and the UK.

Join Avis Preferred for free

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

As a member of Avis Preferred, the benefits don’t start when you hire one of our vehicles. You can enjoy them long before you’ve set off.
Joining the programme is completely free and you’ll instantly receive the rewards and benefits listed below:

10% off future Avis car rentals
Log in when you visit our site or app and this ongoing discount will be pre-applied.

Priority service every time
Jump the queue with pre-prepared paperwork and your vehicle at the ready.

Avis self-service car rental
In some locations, your keys and paperwork will be waiting for you in the car.

Exclusive partner offers
Benefit from exclusive discounts from selected travel partners.

And that’s just the start. We’re working on a host of other exclusive discounts, all coming soon.

We’ll let you know as soon as they’re ready.

Once you have signed up to Avis Preferred you will receive an email with your new membership number and the link to download your digital membership card.
Within 48 hours you will be able to log in to your online account. The membership number should be quoted whenever you reserve a car. Some corporate exclusions apply but you will automatically become part of our free loyalty reward programme when you join Avis Preferred.

Join Avis Preferred for free

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Avis Preferred allows you to hire a car in the quickest and easiest way possible – without queues and forms. Having your up-to-date credit card details in our system means we can process each booking you make seamlessly. If you would like to update the details on your Preferred account, simply login to your account and make the changes under the 'Edit your details' section.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

We always try our best to give you an upgrade, but when there is a restricted fleet we can sometimes only deliver the reserved model. If you are a member of Avis President’s Club we guarantee an upgrade at airports and railway locations. If you didn’t get the upgrade, email us or submit a response in your online account and we will make sure you receive compensation. If you are a member of Avis President’s Club and rented at a city centre location, the upgrade is subject to availability. If you already requested these extras, our customer service team can refund this cost.
Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Forgot your Avis Preferred password or your current password is not working? No problem! To reset your password, please follow the steps below: 1. Visit our home page 2. Go to “YOUR AVIS” and click on “FORGOT YOUR DETAILS”? 3. Enter the email address that you use to sign in to your account and click “GO” 4. An email containing a password reset link will be sent to you shortly. It can take a few moments, so please do not re-submit the form 5. Follow the onscreen instructions to create a new password. The password needs to contain both upper and lower case characters as well as a minimum of one numerical character and one special character. The password must contain a minimum of 8 characters.

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

If you are entitled to a free upgrade due to your Avis Preferred tier, the app has been programmed to offer this automatically. If you are wanting to redeem a voucher for a free upgrade as a reward, then you will need to follow the usual voucher redemption process when making a booking by following the instructions listed on the voucher itself.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Standard Avis Preferred cards do not have expiry dates and remain active as long as you rent at least once every three years. Avis Preferred Charge Cards have a Corporate Account expiry date on the front of the card. Avis Preferred Plus and Avis President's Club card holders will find the expiry date on the front of the card. We no longer provide our customers with a plastic membership card so please make sure to download your new card digitally. You can download your card by following the digital card link within your welcome email. Alternatively, you can visit our website.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Don't worry. Call our designated line (0770 – 82 00 82) and we will help you retrieve it.

Discover and join Avis Preferred.
 

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

We no longer issue plastic cards to our customers and you are now able to download your Avis Preferred membership card digitally. Digital cards allow you to keep all your details in one place and avoid the issue of lost cards. You can download your Avis Preferred card via the 'My Card' section of your online account. Alternatively there is a link to your digital card within the welcome email you receive after you have signed up to Avis Preferred. You can download your card by following the digital card link within your welcome email. Alternatively, you can visit our website.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

You are eligible to receive points or miles with your preferred Frequent Traveller Programme. Just remember to include your frequent flyer number when you book. You can find a list of our partners here.

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

You can enjoy the benefits of the Avis Preferred priority service at locations across the world. These include: Australia, Austria, Belgium, Botswana, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Lebanon, Luxembourg, Mexico, Namibia, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, China, Romania, Singapore, South Africa, Slovenia, Spain, St Croix, St Thomas, Swaziland, Sweden, Switzerland, UK, USA, Vietnam and Zambia.

Discover and join Avis Preferred.

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Are you a member of Avis Preferred? Once logged into your account you can track your account progress and status (based on number of rentals and amount spent), and add missing rentals. Visit our website to create and access your online account. This is where you can view your statements, view your reservation history, change your contact details and rental preferences, and update your payment information.

“We design car hire solutions to help every type of business and offer premium car hire deals. We offer solutions for small to medium businesses, corporations, and also offer partnerships with travel management companies.

Whether it’s short or long term car hire, we’ll only recommend the right services for your business. We have some great packages that may interest you. Or we’ll entertain a unique solution, if you prefer.

For additional information, please visit our business rentals page.