Contact details from within the UK
The below numbers are free from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.
Reservations – Open Monday to Friday, 0800 – 1700
To make, amend or cancel a booking:
Reservation Avis Preferred customers – Open 0800 – 1700, Monday to Friday
To make, amend or cancel a booking:
Avis Preferred members only:
avispreferred-reservations@avis.co.uk
Customer Services – Open 0800 – 1600, Monday to Friday
For after-rental care:
Phone: 0808 284 6666
Email: uk.aviscustomercare@abg.com
Avis Preferred Updates
If you would like to update your Avis Preferred profile, please email:
database.northern@bsc.avis-europe.com
Breakdown Assistance – Lines open 24/7
Avis Flex (long-term rentals) – Open 0800 – 1700, Monday to Friday
0808 284 0082 (Personal)
0800 021 1875 (Business)
Avis Prestige – hires within the UK only
Personal Accident Insurance (PAI) Claims – Open 0915 – 1700, Monday to Friday
Request rental invoice
Retrieve a copy of your rental invoice online.
Careers
Look for current vacancies, or sign up for alerts via our careers site Join our team | Avis Budget Group
If you have any recruitment questions or issues with our careers site please contact talentacquisitionteam@abg.com
Data protection / Information enquiries direct from law enforcement
Contact us by post
Avis Budget House
Park Road, Bracknell
Berkshire, RG12 2EW
England, UK
Dispute resolution
We are a member of the British Vehicle Rental & Leasing Association (BVRLA). If you make a complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. These organisations independently review disputes with no additional cost to you.
